ORDERS OVER $100 SHIP FREE



Return Policy

Returns

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Merchandise may be returned within 10 days of receipt for store credit only. If 10 days have gone by since you received your purchase, unfortunately we can’t offer you a store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags.


Additional non-returnable items:
* Gift cards, Sale/Clearance Items, Jewelry. 

To complete your return, we require a receipt or proof of purchase.


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at solaceboutiquelc@yahoo.com and send your item to: 125 W Main Street, Lake City, SC, 29560, United States.



You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Questions?

Please email us at solaceboutiquelc@yahoo.com or call us (Monday-Friday from 10 am- 6 pm EST) at 843-374-4247.